Cobra Van Lines

These guys are amazing. They handled my furniture with care. Everything was perfect. And they are really good guys. They have a heart I was so stressed out from having to make this move and they made it so much less stressful. They were professional, kind, considerate, and they really made me feel that it was all going to be good. And it was more than good. It was smooth and perfect I am grateful to these guys. Certain experiences stay in your heart forever. And if everyone ran their business with the same caring attitude that these guys have the world would be a much better place.

Move size: 3 Bedroom Home Service cost: $4200

My wife and I could not have been more pleased with Cobra Van Lines. The team leader, Alex, showed up with his team exactly on time which, in itself, gave me a positive feeling from the very beginning. The team worked like a well-oiled machine, moving boxes and furniture from our 5th floor walkup apartment to the van on the street with impressive speed and with the upmost care. Every suggestion I made was greeted with a smile and executed flawlessly. My hats go off to Cobra Van Lines!

Move size: 3 Bedroom Home Service cost: $6450

I haven’t had to use a moving company in years, however, I found myself needing to move out of temporary housing while I wasn’t even in the city. After getting bids and talking with several moving / packing companies I found the team and Cobra Van Lines and I am so happy I did. They were responsive, helpful and very understanding of the circumstances. They supported an unattended move through video chat and did it all quickly and professionally. Then they shipped my boxes to me by my preferred carrier. The boxes arrived and everything was intact. The best part - was the tape! They used tape that doesn’t use a sticky residue. It is the little details. I can’t recommend them enough!

Move size: 3 Bedroom Home Service cost: $4250

My team of movers were very professional and courteous. They arrived early and worked quickly while also taking care to safeguard my belongings throughout the move. I almost went with a different moving company that that quoted me $300-500 more because I thought Cobra Van Lines would nail me with a bunch of hidden costs. Instead, I took a chance on the lower quote and was surprised to find it was exactly what you had quoted! Thank you for running a professional and honest service. I will recommend this moving company to all of my friends.

Move size: 3 Bedroom Home Service cost: $4112

Like anyone, I hate moving and my trust in movers is really low. Cobra Van Lines was recommended to me by a friend who had a great experience with them so I decided to give it a try.

I loved it and would 100% recommend them.

Arrived on time, helped me with some boxing/unboxing of random stuff. Were super careful with items ensuring they were not touching things around etc...

It was super-fast, less than 6h for a 2BR apartment for moving out and moving in.

Finally, it was by far the best price and was cheaper - tip included - than any other quote I received.

Move size: 2 Bedroom Home Service cost: $5595

I initially commissioned a different mover back in June 2018, but was told that if there wasn't enough room on the truck, they would leave the rest behind. I was quoted an estimate of 4110.00. I cancelled and lost the down payment of $1000.00. That is when I signed with American Moving Partners. Because it was now the heart of the moving season, I was quoted $7921 and that I would get 1 month storage free then $400 a month after. Little did I know this was a broker just like the other company. I did not know until 2 days before they showed up. I tried to give them an inventory and dimensions of my furniture. They told me it wasn't necessary. They told me they were bringing a 24' truck. I told them it would not be big enough. After some discussion, they said they would bring a 26' truck. I still thought it would not be big enough. On July 8, 2018, Cobra Van Lines showed up and told me they were going to charge by weight. They gave an estimate but said they would have to weigh the truck at a scale after the truck was filled. After some serious discussion, I was stressed because I had to leave the house the next day. I had sold my house and was closing the next day. I was told we could calculate the price by cu foot. The amended price was now $12026.00. But like I told them, the truck still wasn't big enough. They filled the truck but had many items still left out. I did not know what to do so I asked them how much it cost to rent a u-haul and haul the rest 1000 miles myself. They told me 1 dollar per mile and approx. $1500 - $2000.00 with gas and packing. I asked them how much they would charge and was told they would take the rest of the stuff the next morning for $1000 more. This would total $13026. I agreed because I thought this would be my best bet.
On Aug 13, I called Cobra because I wanted to know where to send the storage fee and also to confirm that we get our furniture in Florida on August 28. Cobra told me to send the check to them but it was now going to be $1200.00 almost 3 times what I was originally quoted from American Movers. Eventually the settled for $1020.00. Everything was inflated. This still wasn't the end of the nightmare. We moved to Florida and on Monday, Aug 28, Cobra showed up. They had 4 movers. and brought all the furniture in the house. They put all the boxes in the garage but moved so fast, they didn't give me time to count all the boxes. I pointed that some of the furniture was damaged. they said to fill out a report and that they would take care of them. then after all was assumed delivered, I signed the sheet that the movers were here. Little did I know that boxes and items were missing until we started opening them up and went looking for specific things. There were fragile items that we specifically marked that were smashed. There were boxes that were marked one thing but had something else in them. I had a big screen tv in a special box that was clearly marked THIS SIDE UP, but the box was on its side and the screen was destroyed. We had 4 boxes of collectable angels that were marked extremely fragile. The carrier also put stickers on them. When we opened the boxes, other items were in them and we had parts of some that didn't belong to the ones we have. We had several other boxes missing. My wife lost several boxes of clothes. When the foreman left, he took the inventory list with him. I had to call several times to the broker before the carrier e-mailed a cop of the inventory list. The price of the move was inflated tremendously, the storage was tripled. there were missing items, there were several damaged items, it appears the carrier opened boxes and took items. After calling the broker several times, I was directed to the carriers so called independent claims adjuster, CSI PROS. I filled out their very complicated forms along with pictures of the damaged items and documents of the transaction. I filed on 9/10/2018. The web site would not allow me to print copies but I took pictures of most of the web pages. I also have photos of the damaged items and some of the boxes that were clearly marked. I have not as yet heard from them.

Move size: 3 Bedroom Home Service cost: $13026